Privacy Policy

How Jornica collects, uses, and protects personal information in accordance with UK data protection standards

Effective Date: 1 January 2026

This Privacy Policy explains how Jornica (“we”, “our”, or “us”) collects, uses, stores, and protects personal information when you visit https://jornica.com, contact us, or use our equipment rental services. We are committed to handling personal data responsibly and in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect and process the following categories of personal data:

Contact Information: Name, email address, telephone number, and business details when you submit enquiries or booking requests.

Rental Information: Project details, equipment preferences, rental dates, delivery information, and related correspondence.

Technical Data: IP address, browser type, device information, and website usage data collected through cookies and analytics tools.

Payment Information: Billing details necessary to process payments. Payment transactions may be handled by secure third-party providers. We do not store full payment card details on our servers.

2. How We Use Personal Information

We use personal data for the following purposes:

- To respond to enquiries and provide rental quotations
- To process bookings and manage rental agreements
- To communicate regarding delivery, collection, and support
- To maintain internal records and improve service quality
- To comply with legal and regulatory obligations

We do not sell personal data to third parties. We do not use personal data for automated decision-making or profiling that produces legal or similarly significant effects.

3. Legal Basis for Processing

Our processing activities are based on one or more of the following lawful grounds:

- Performance of a contract (rental agreements and service delivery)
- Legitimate interests (service improvement, fraud prevention, business administration)
- Legal obligations (accounting, tax, and regulatory compliance)
- Consent (where required for specific communications or cookie usage)

4. Data Sharing

We may share personal information with trusted third parties when necessary to provide services. These may include:

- Payment processing providers
- Delivery and logistics partners
- IT and website hosting providers
- Professional advisers (accountants, legal consultants)

All third-party service providers are required to process data securely and in accordance with applicable data protection standards.

5. Data Retention

We retain personal data only for as long as necessary to fulfil contractual, legal, and operational requirements. Rental records and financial documentation may be retained in accordance with UK statutory retention obligations. Once data is no longer required, it is securely deleted or anonymised.

6. Data Security

We implement appropriate technical and organisational measures to protect personal data from unauthorised access, alteration, disclosure, or destruction. These measures include secure servers, encrypted communications where applicable, and controlled internal access procedures.

While we take reasonable precautions, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

7. Your Rights

Under UK data protection law, individuals have the right to:

- Request access to their personal data
- Request correction of inaccurate information
- Request erasure where legally applicable
- Restrict or object to certain processing activities
- Request data portability in applicable circumstances
- Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, please contact us using the details provided below.

8. Cookies and Website Analytics

Our website uses cookies to improve functionality and analyse visitor behaviour. Cookies help us understand how users interact with our pages and enhance usability. You may manage cookie preferences through your browser settings or our cookie consent tool.

For detailed information, please refer to our Cookie Policy.

9. External Links

Our website may contain links to external websites for informational purposes. We are not responsible for the privacy practices or content of third-party websites.

10. Contact Information

If you have any questions regarding this Privacy Policy or how your data is handled, please contact:

Jornica
3 Urquhart Dr
Gourock PA19 1JG
United Kingdom

Phone: +44 070 3454 1449
Email: [email protected]

11. Policy Updates

We may update this Privacy Policy periodically to reflect legal, technical, or operational changes. Updated versions will be published on this page with a revised effective date.

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